Payment, Shipping & Tax Information

UV INK PRO is operated by M&M UNION HONGKONG LIMITED. This page explains how product price, payment, shipping, duties, taxes, and order confirmation are handled before payment or before shipment.

Price and Payment Before Checkout

For direct-checkout products, the product price is shown on the product page and in the cart before payment. Available payment methods are shown in Shopify checkout based on the buyer's location, order details, and Shopify payment availability.

Payment icons or payment method names shown on the website are informational only. The final available payment methods are confirmed in checkout before payment is completed.

If a product cannot display a usable shipping option, tax/duty handling, stock status, or configuration details before payment, treat that product as inquiry-only and contact us before placing an order.

Shipping Cost and Order Confirmation

For products available for direct checkout, available shipping options and estimated shipping charges are shown before payment when Shopify checkout can calculate them for the destination.

Printers, machines, liquids, special-order parts, low-stock parts, oversized products, and products requiring voltage or configuration confirmation may need a written quote before payment. These products should not be considered confirmed until current stock, product condition, shipping route, shipping cost, duties/taxes handling, and configuration details are confirmed in writing.

Shipping Origin

Most products ship from China. Some printheads or special-order products may ship from Hong Kong depending on actual stock and logistics arrangements. For manual-confirmation orders, the shipping origin is confirmed before payment or before shipment.

Duties, Taxes, and Import Charges

Duties, taxes, customs fees, brokerage fees, or import-related charges depend on destination country, product type, shipment method, and local customs rules.

If duties or taxes are included in a shipping arrangement, we will state that before payment or in the written order confirmation. If they are not included, the buyer is responsible for local import duties, taxes, and customs-related charges charged by the destination country or carrier.

If Order Details Cannot Be Confirmed

If we cannot fulfill an order under the displayed or confirmed product, price, shipping, or destination conditions, we will contact the buyer before shipment. The buyer may confirm the updated details or cancel the order for a refund before shipment.

For product, shipping, payment, or tax questions, contact uvinkpro@gmail.com or WhatsApp +86 186 6466 9614 before placing an order.